Currently having this problem. I've tried everything short of a full wipe of my Playstation. My controllers only work in the factory mode where you install new software and updates. One problem I'm having is my ps4 won't connect to internet network. I think that may have something to do with it.
First, turn off your PS4 and unplug it. 2. Find the small reset button on the back of the controller, close to the L2 button. 3. Take a small tool and gently press the button in the small hole. 4. Now, plug in your console, connect your controller with a USB cable, and press the PS button.
The next thing that can fix the issue is resetting your PS4 console. Do the following: Hold the power off button for about 10 seconds to turn off your PS4. Next, remove the power cord and wait for a couple of minutes. plug the cord back in. Turn on your PS4. Connect your controller to the console via the USB cable. Key Takeaways. To restart a PS4 using the controller, hold down the PS button and choose Power > Restart PS4. Or, on your screen, select Power > Power Options > Restart PS4. To reboot the console without a controller, press the Power button for seven seconds. Press the same button once to turn the back console on. To do this, simply turn off your PS4 console or navigate to the “Settings” menu and select “Devices,” followed by “Bluetooth Devices.”. From there, choose your controller and select the “Disconnect” option. Once your tablet and controller are prepared, you’re ready to move on to the next step and enable Bluetooth on your tablet.Try this restart method, which discharges electricity from the PS4's power supply and can reverse the blue screen of death. Press and hold the Power button until you hear two beeps, then unplug all the cables from your PS4. Press and hold the Power button for 7 seconds, then reconnect the PS4 cables and turn it back on.5. Press the PS button on the PS4 controller. This will turn on both the console and the controller. 6. Once the controller is connected to the console, the light bar on the back of the controller should change to a solid color, indicating a successful connection. The light blue light should now be resolved.